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Shipping costs amount to 7.75 Euro for shipping to the mainland for Spain
Balearic Islands, the Canary Islands, Ceuta, Melilla and International: please, ask by email
The minimum order is 50 Euros.
If your order exceeds 150 euros, in this case the shipping is free. If the mode of payment is Cash on delivery you will need add the 8% of the value of purchase.
Al the orders will be ship by DHL
Deliveries are made between 2 and 5 working days from the date of request depending on availability of stock. Should take longer, if you communicate in advance. Most orders are delivered within 72 hours.
Faced with the absence of any stock or modification of the order we will contact the buyer before serving the order to search for a possible change of product or wait for the replacement by the vendor. In the latter case, the times are subject to the response time of the supplier.
Comments:
It is understood as "order confirmed" when:
In Cash on delivery payments, when we received the request.
In bank transfers payments, where our bank has confirmed the receipt of the transfer.
In paying by credit card, where our bank has confirmed the receipt of money.
We must bear in mind that for the purposes of accounting for days to the delivery, had no effect on Saturdays, Sundays and holidays (both national and local).
These observations are just as an informative, it does not correspond to any commitment cantractual.
If not for any reason are satisfied with your order, you have a period of 7 working days, starting from the date of order delivery, to return it. (According to Art. 44 of the Law 7 / 1996 of January 15 Management retailing amended by Law 47/2002 of 19 December, Spain).
If you want to make a refund check first to meet all the following requirements before you send the product:
• The product must be in perfect condition and in their original packaging. Exáctamente as you want to buy you.
• Send an e-mail to info@daktak.es so that we can authorize, process and tell him how to make the repayment. Without such authorization, the product will not be accepted and will be returned to its origin, being the cost of shipping to the customer
Once we receive the goods, check that they meet all the above requirements, if so, daktak.es procedea to repay the money in the account you have given the customer through the email refund or if the payment change card was conducted with, it proceed to repay the money in it.
If the return is a result of a mistake in preparing the request by daktak.es, costs of shipping shall return to our mind, on the contrary if the refund is for any other reason, the costs of shipping the shall return to the customers account.
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